Returns & Exchange
All unworn watches are fully exchangeable / reimbursable (14-day time limit). Nevertheless, we increased this return period to 45 days for every purchase made after the 25th of November 2016.
In case of exchange or reimbursement, shipping costs are borne by the client. To return an order, please contact us at firstname.lastname@example.org, explain the reason of the exchange and we will provide you with further returns instructions.
- Reimbursement: you will be reimbursed your original order (shipping costs to return the order are borne by the client).
- Exchange: we will cover the shipping costs to ship you back the new order (shipping costs to return the order are borne by the client).
For more information on Return and exchange, please check the General Terms and Conditions of Sales.