- Returns & Exchanges
RETURNS & EXCHANGES
All unworn watches are fully exchangeable/reimbursable (45-day time limit).
In case of exchange/reimbursement, shipping costs are borne by the client. To return an order, please contact us at firstname.lastname@example.org, explain the reason for the exchange and we will provide you with further returns instructions.
Reimbursement: you will be reimbursed your original order and original shipping costs (shipping costs to return the order are borne by the client).
Exchange: we will cover the shipping costs to ship you back the new order (shipping costs to return the order are borne by the client).
For more information on Return and exchange, please check the General Terms and Conditions.